Customers are increasingly becoming quality-conscious shoppers. They want to know up front that your business will meet their needs. A certified Quality Management System demonstrates our commitment to quality and customer satisfaction.
Having implemanted since a long time a complete Quality Management System helped us to enhance customer satisfaction, achieve consistency, and improve internal processes, minimising the risk that customer expectations are not met.
Quality management is what we practice to ensure that our internal procedures conform to the customer’s requirements. Moving away from ad hoc processes gives you an overview that makes your internal processes easier to manage, measure, and improve. It is another step on our daily journey towards continual business improvement.
As part of its quality management system, Haemotronic has been certified to ISO standards since 1994
Actual certificates, as issued by TUV SUD, covers all activities from design, development, production, servicing, traceability and documentation of all Haemotronic’s products to assure the existence and effectiveness of procedures that will, confirm that the expected levels of quality, performance and service will be reached and continously improved.